Last Updated: August 2024
Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the PartnerPro website (https://www.partnerpro.uk) and services provided by PartnerPro ("we," "us," "our"). By accessing or using our website and services, you agree to comply with these Terms.
1. Services
PartnerPro provides CRM solutions, digital loyalty programs, and other digital tools for businesses. Our services are intended for business use only. By subscribing to or purchasing our services, you agree to adhere to these Terms and any additional agreements entered into with PartnerPro.
2. Acceptable Use
You agree not to:
- Use our services for any unlawful or fraudulent purposes;
- Infringe upon the intellectual property rights of PartnerPro or any third party;
- Violate any applicable laws or regulations.
Misuse of our services may result in suspension or termination of your account without notice.
3. Intellectual Property
All content on the PartnerPro website, including text, graphics, logos, and software, is the property of PartnerPro or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit written permission.
4. Third-Party Services
Our website may contain links to third-party websites or services, such as payment processors. PartnerPro is not responsible for the content, practices, or availability of these third parties. Your use of third-party services is subject to their respective terms and conditions.
5. Payment and Fees
- By subscribing to or purchasing any of our services, you agree to pay all applicable fees as outlined during the signup or purchase process.
- Fees are billed monthly, unless otherwise specified, and are non-refundable except as provided in the Cancellation and Refunds section.
6. Cancellation and Refunds
- Notice Period: A minimum of 14 days' notice is required to cancel any services or subscriptions to be eligible for a refund. This notice must be provided in writing to support@partnerpro.uk.
- Refund Policy: Refunds are only issued for unused services after a cancellation request is submitted and approved within the required notice period.
- Mid-Term Cancellations: If cancellation occurs mid-billing cycle, no partial refunds will be issued for the remainder of the billing period.
- How to Cancel: To cancel, email us at support@partnerpro.uk or use the cancellation form available in your PartnerPro dashboard.
7. Limitation of Liability
PartnerPro is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services. Our total liability to you shall not exceed the amount you paid for the services during the six months preceding the event giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless PartnerPro, its employees, affiliates, and partners from any claims, damages, losses, or liabilities arising from your use of our services or violation of these Terms.
9. Termination of Services
We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice. Upon termination:
- All rights granted under these Terms will cease immediately.
- You remain responsible for any outstanding payments.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in England.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new Terms.
12. Contact Information
For any questions about these Terms or our services, you can contact us via email: support@partnerpro.uk
